Refund Policy — Thoughtful Profile Studio
14 days, no questions asked
If you are not happy with the Thoughtful Adoption Profile Kit (€59 incl. VAT) or the Photo Privacy & Print Share Guide (€9 incl. VAT), you can request a full refund within 14 days of purchase. No conditions and no questions asked.
How to request
Go to paddle.net, look up your order and request a refund there, or reply to your Paddle receipt email, or write to academy@josecovas.com. Paddle.com, our Merchant of Record, processes the refund to your original payment method. When a refund is approved, the download link for that order is revoked.
Your rights
This policy does not affect your statutory rights as a consumer. See also our Terms.